Privacy Policy

Last Updated October 6th, 2026

A1 Abatement, LLC ("A1 Abatement," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.a1abatementnow.com, submit a website or social-media form, communicate with us, request an evaluation or testing service, schedule an appointment, or otherwise use our services.

By providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Your name, email address, telephone number, and property or mailing address.

  • Information about your property, project, renovation, suspected hazardous material, indoor-air-quality concern, or requested service.

  • Photographs, documents, test results, messages, and other information you choose to provide.

  • Appointment details, estimates, contracts, invoices, payment status, and service history.

  • Communication preferences and consent records, including consent to receive calls or text messages.

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device type, referring page, pages visited, and interactions with our website or advertisements. This information may be collected through cookies, pixels, analytics tools, and similar technologies.

Please do not submit Social Security numbers, financial-account credentials, medical records, or other highly sensitive information through our general website or advertising forms.

2. How We Collect Information

We may collect information through:

  • Our website, contact forms, testing-request forms, and appointment pages.

  • Meta platforms, including Facebook and Instagram lead forms and advertisements.

  • Telephone calls, text messages, email, and in-person communications.

  • Our customer relationship management, scheduling, invoicing, and payment systems.

  • Cookies, analytics services, advertising technologies, and similar tools.

  • Referrals, property owners, contractors, consultants, laboratories, or other parties involved in a project, when appropriate.

Information submitted through a third-party platform is also governed by that platform's privacy practices.

3. How We Use Information

We may use personal information to:

  • Respond to questions and requests for information.

  • Contact you about an evaluation, inspection, testing service, estimate, appointment, or project.

  • Provide asbestos, lead-paint, mold, radon, air-quality, hazardous-material-removal, demolition, or related services.

  • Schedule and manage appointments, projects, laboratory coordination, estimates, contracts, invoices, and payments.

  • Maintain customer records and communicate about current or past services.

  • Send service-related calls, emails, and text messages.

  • Send promotional communications when permitted by law and consistent with your choices.

  • Improve our website, advertising, customer service, and business operations.

  • Measure advertising performance and understand how people interact with our website and advertisements.

  • Protect our customers, employees, business, website, and systems; prevent fraud or misuse; and comply with legal or regulatory obligations.

4. Calls and Text Messages

If you provide a telephone number, we may call or text you regarding your inquiry, requested evaluation or testing, appointment, estimate, project, or customer-service needs. Message frequency varies. Message and data rates may apply.

When required, we will obtain separate consent before sending automated or promotional text messages. Consent to receive promotional calls or texts is not a condition of purchasing services. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below. Opting out of promotional messages will not prevent necessary non-promotional communications concerning an active request, appointment, contract, or service, where permitted by law.

5. How We Disclose Information

We may disclose information to service providers that help us operate our business, such as:

  • Website hosting, form, customer relationship management, and marketing-automation providers.

  • Email, telephone, and text-messaging providers.

  • Scheduling, mapping, document-management, accounting, invoicing, and payment providers.

  • Advertising and analytics providers, including Meta when we use its advertising or measurement tools.

  • Laboratories, consultants, subcontractors, disposal facilities, and other project participants when needed to evaluate or complete requested work.

  • Professional advisers, insurers, government agencies, regulators, or law-enforcement authorities when reasonably necessary or legally required.

We may also disclose information in connection with a merger, financing, sale, reorganization, or transfer of some or all of our business or assets.

We do not sell personal information for money. We may use advertising and analytics technologies that disclose limited online identifiers or activity information to advertising providers for measurement or relevant advertising. You can limit certain technologies through your browser settings, cookie controls, or the privacy settings offered by the applicable platform.

6. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the site, remember preferences, understand site traffic, evaluate advertising performance, and improve our services. For example, we may use Meta advertising tools to understand whether an advertisement resulted in a website visit or inquiry.

You may be able to block or delete cookies through your browser settings. Doing so may affect the operation of some website features. Meta users may also adjust advertising preferences through their Meta account settings.

7. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and project records, resolve disputes, enforce agreements, satisfy insurance or recordkeeping requirements, and comply with applicable laws. Retention periods vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Please use care when sending information electronically.

9. Your Choices and Requests

You may ask us to update or correct your contact information, request deletion of information when applicable, or ask questions about how we handle your information. Certain records may need to be retained for legal, regulatory, contractual, insurance, safety, or legitimate business purposes.

You may unsubscribe from promotional emails by using the unsubscribe link in the message. You may opt out of text messages by replying STOP. You may also adjust cookie and advertising preferences through your browser or the relevant platform.

We will not discriminate against you for making a privacy request. We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our website and services are intended for property owners, tenants, contractors, property managers, and other adults seeking environmental or construction-related services. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review and address the matter.

11. External Links and Third-Party Services

Our website, advertisements, or communications may link to services operated by other companies. We do not control those companies' privacy or security practices. We encourage you to review their privacy notices before providing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new effective date. Your continued use of our website or services after an update is subject to the revised policy.

13. Contact Us

For questions or requests concerning this Privacy Policy or your personal information, contact:

A1 Abatement, LLC
Cookeville, Tennessee
Phone: 615-709-2019
Website: www.a1abatementnow.com
Contact form: Available through our website